Recent Posts

Do you know the different categories of water?

10/14/2024 (Permalink)

Water damage can vary significantly in its severity and the potential risks it poses to properties. SERVPRO® categorizes water damage into three main categories to ensure appropriate mitigation and restoration measures: Category 1: Clean Water Category 1 water originates from a clean water source, such as broken water supply lines, faucets, or appliances. This water poses no substantial risk to human health if addressed promptly. However, it can escalate to Category 2 or 3 if left untreated. Category 2: Gray Water Category 2 water contains significant contamination and has the potential to cause discomfort or illness if consumed or exposed to. This type of water includes discharge from dishwashers, washing machines, etc. Prompt cleanup and disinfection are crucial to prevent further contamination. Category 3: Black Water Category 3 water is highly contaminated and can cause severe illness or even death if ingested. It includes sewage, floodwaters, or water contaminated with chemicals. Specialized equipment and techniques are necessary to safely remove and mitigate Category 3 water damage. Understanding these categories helps SERVPRO professionals assess the severity of water damage and implement the appropriate restoration procedures efficiently. By responding swiftly and effectively to each category, SERVPRO aims to minimize property damage and restore homes and businesses to their preloss condition as quickly as possible. 
 

The Esporta Wash System

9/13/2024 (Permalink)

Damaged shoes before and after using the Esporta Wash System to clean them Damaged shoes before and after using the Esporta Wash System to clean them

Disasters can disrupt not only your home but also your belongings. That’s why the Esporta Wash System is particularly valuable when it comes to soft contents affected by water, fire or mold. The machine revitalizes the materials, restoring the items’ original look and feel while preserving the structure and functionality. Offering this service in-house provides significant benefits: as a local SERVPRO® team, we ensure that only trained professionals handle your items. You won’t have to worry about sending your most treasured possessions away and waiting for their return. With us, everything stays local, and your belongings are managed with care and expertise. When disaster strikes, the least we can do is control what we are able to and having this wash system physically at our facility makes that portion of the situation easier for everyone.

Residential Services Offered

1/4/2024 (Permalink)

There are a magnitude of services we offer on a daily basis when it comes to a residential setting. Ranging from cleaning air ducts to removing biohazard contaminants. Odor removal is another one of the many services offered. SERVPRO of Dothan uses state-of-the-art products, equipment and techniques to rid your home of pervasive odors, getting to the source and leaving your place smelling fresh. These services are performed by our highly trained, professional team that specialize in these services. We are here to help keep your home clean, safe and comfortable.  Our additional cleaning services include the following…

-Air Ducts and HVAC

-Biohazard

-Carpet and Upholstery

-Ceilings, Floors and Walls

-Drapes and Blinds

-Odor Removal

-Sewage and Toilet Overflow

-Trauma and Crime Scene

-Vandalism and Graffiti

Why SERVPRO of Dothan?

10/9/2023 (Permalink)

SERVPRO is “faster to any size disaster”. We have the right to this phase because of our 2,180 franchise locations nationwide, giving SERVPRO the ability to be within 2 hours of 97% of zip codes. SERVPRO of Dothan and SERVPRO of Coffee, Dale, Geneva and Henry Counties are located at 207 Roney Road in Dothan, AL. Therefore, we can quickly serve our customers in our surrounding counties.

Whether it is water damage, fire damage or mold - our team is equipped and ready to tackle your situation promptly and efficiently. SERVPRO as a whole has had over 50 years of experience in the restoration industry and our individual location has had over 30 years! This just goes to show that we have perfected our techniques and procedures to ensure that your house feels like a home again, no matter what damage was caused.

Why SERVPRO?

9/13/2023 (Permalink)

SERVPRO of Dothan and SERVPRO of Coffee, Dale, Geneva & Henry Counties are part of a team of highly trained professionals that specialize in property mitigation and restoration. Serving the nation since 1967, SERVPRO is the cleaning and restoration brand that countless property owners and insurance companies know and trust. SERVPRO of Dothan and SERVPRO of Coffee, Dale, Geneva & Henry Counties first opened its doors in 2005 and has proudly been serving Dothan and the surrounding area ever since. Our dedicated group of professionals specialize in the cleanup of residential and commercial properties after fire, smoke, water and mold damage. So, next time you are looking for services we provide, just remember that being in the industry for over 5 decades and having the knowledge shared between 2000 franchises calls for success when getting your property back to normal, and making it “Like it never even happened.”

Did you know we offer financing?

1/26/2023 (Permalink)

Did you know that SERVPRO of Dothan offers financing? We have partnered with Hearth to assist our clients with “affordable payment options for any home improvement project.” Financing is a great way to make those upgrades to your home while it’s already being worked on. You can even finance your deductible! Here at SERVPRO of Dothan, we strive to get you back to normal as fast as possible and offering financing options is another way to show we are here to help. You can see your personalized options here!

How often do you get your carpet cleaned?

1/4/2023 (Permalink)

Why should you get your carpet cleaned? Getting your carpet cleaned regularly helps remove dust, bacteria, deep-seated dirt, grime and other allergens. Getting your carpet cleaned also helps to extend the lifespan of your current carpet. Your next question may be, “well how often should I get my carpet cleaned?” The frequency of carpet cleaning depends on several factors. Carpets in homes without children, pets or smokers should be cleaned every 6-12 months. Carpets in homes with children, pets or where smoking is occurring need to be cleaned more often; every 3-6 months. SERVPRO has multiple methods for cleaning this surface therefore an evaluation takes place to determine the proper approach. Pre-treatment and spot removal typically are the first move, just to give an extra hand to those high traffic and heavily soiled areas. Following this step, there will be a method chosen for your specific fibers and type of soil in your carpet. Lastly, it is recommended that you do not walk on your carpet until it is dry, if possible. If you are in need of carpet cleaning give SERVPRO of Dothan a call today!

Never too early to prepare for a fire!

1/4/2023 (Permalink)

Although “Burn Week Awareness” is in February, it is never too early to start learning how to prepare. Last year's theme was Burning Issues in the Kitchen and as for 2023, the theme is Hot Liquids Burn Like Fire! According to the American Burn Association, 47% of all home fires are caused by cooking. When it comes to preventing fires in your kitchen, there are a few steps to take into account before you start cooking. 

  • Always clean the stove/oven to prevent grease buildup.
  • When heating food in the microwave, make sure to use microwave-safe cookware that allows steam to escape. Allow food to rest before removing it from the microwave.
  • Stay in the kitchen while you are frying, grilling, or broiling food. If you leave, turn off the stove.
  • After cooking, check the kitchen to make sure all burners and other appliances are turned off.
  • Use a timer to remind you to check on your cooking.

SERVPRO of Dothan offers residential fire clean up and restorative services in case you ever experience such a situation. The main goal is to get your home back to its original state with fire damage clean up, fire damage restoration, smoke damage clean up, and removal of smoke odors. 

SERVPRO is Storm Ready!

12/13/2022 (Permalink)

State of Alabama with SERVPRO logo over Dothan. "Like it never even happened." stated on the front. The cleanup team that's faster to any size disaster.

Storms can be sudden and appear without warning. Whether it is a tornado, tropical storm, flood, hurricane, or any other disaster-SERVPRO is dedicated to being there for you when an emergency strikes. The quicker your business recovers, the better for you and we understand that. Since we are locally owned and operated, we are no stranger to the weather that Alabama endures. SERVPRO of Dothan and SERVPRO of Coffee, Dale, Geneva and Henry Counties are highly trained in restoration and want to restore your property as quickly as possible. There is no job too big or small. SERVPRO is equipped with a network of over 2,000 franchises across the United States that are ready to serve their areas and even help each other if need be.

We are proud to be IICRC certified!

12/2/2022 (Permalink)

The IICRC is the Institute of Inspection Cleaning and Restoration Certification. This non-profit was founded in 1972 and their purpose is to shape policies and help organizations maintain the standards of the industry that are globally accepted. At SERVPRO, we are proud to be a certified firm by the IICRC. Our SERVPRO location is equipped with multiple employees certified in applied microbial remediation, applied structural drying, carpet cleaning, water damage restoration, upholstery cleaning and fabric cleaning. This means we are qualified to perform these services with skill, honesty and integrity for our clients with the highest standard of care and expertise. Therefore, with the help and training of the IICRC, we can comfortably and confidently perform services for our clients without hesitation. SERVPRO is here to make it, “Like it never even happened.”